Terms & Conditions
1.0 CODE OF CONDUCT
The Penthouse is a people-focussed experience. Our clients are what makes this event what it is.
We trust our guests to behave with respect for themselves and the other guests. We live by the attitude of treating others as you wish to be treated.
As an entertainment business, we want you to relax, let your hair down and enjoy yourself. However heavy intoxication or belligerent and obnoxious behaviour will not be tolerated.
If we politely offer you a water it's because we don't want you to have a DNF from the day, instead we want you to finish on the podium along with all our other esteemed guests.
In certain unfortunate, circumstances we reserve the right to respectfully remove anyone from The Penthouse. We have a no refund policy for poor and unruly behaviour.
We want our clients to partner with us in confidence.
In the event that the 2022 Australian Formula 1® Grand Prix™ is cancelled due to Covid-19 or any force majeure, we will provide our clients with a full refund, less our administration and insurance fee (8%).
We will endeavour to process refunds as quickly as possible. However, timing is dependant on payments being received from
our key partners such as the Australian Grand Prix™ Corporation.
If the on track Formula 1® action is cancelled due to weather during the event itself, our clients will receive a partial refund from the Australian Grand Prix™ Corporation minus the experience expenses already incurred and enjoyed, such as helicopter transfers, food, beverage and entertainment.
Tickets and travel packages are only confirmed upon full payment or by a pre-negotiated, non-refundable deposit.
We operate on a first in, first-confirmed booking policy. We are strictly limited to 100 guests per day. This is an exclusive, in-demand event, therefore we aim to operate as fairly as possible to all our clients.
Payments can be made online via our website. NB: Transaction fees from the payment gateway are additional and are to be paid by the client.
If you require tax invoices, we will happily issue them for company. Please let us know if you wish to process your transaction this manner.
4.0 DRESS CODE
The Penthouse prides itself on quality and style. We aim to create a comfortable yet stylish atmosphere, so take this as an opportunity to put your best foot forward bring out your best threads.
Ladies, dress to impress!
Gents, we recommend wearing a collared shirt, blazer or sports coat, trousers and closed shoes.
We do however ask that, unless you are operating in an official capacity with a Formula 1® or V8 Supercars team, please refrain from wearing motor racing or teamwear merchandise.
While we encourage you to support your favourite teams and drivers, and to purchase their respective merchandise, we do ask you save wearing it for another occasion.